Not now

To keep you informed we need your permission

For more details on how we manage your data see our full Privacy Policy. You can change your preferences anytime in settings or by contacting us.

Lynk understands that your privacy is important to you and that you care about how your personal data is used and shared. We respect and value the privacy of everyone who uses our services and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it.

Who Are We

What Does This Policy Cover?

The provision of Taxi services by Lynk Taxis through web, app, and telephone.

Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

The right to be informed about our collection and use of personal data;

The right of access to the personal data we hold about you;

The right to rectification if any personal data we hold about you is inaccurate or incomplete;

The right to be forgotten;

The right to restrict the processing of your personal data;

The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

The right to object to Lynk using your personal data for particular purposes; and Rights with respect to automated decision making and profiling.

If you have any cause for complaint about our use of your personal data, please contact us. If we are unable to help, you also have the right to lodge a complaint with the supervisory authority, the Data Protection Commissioner.

For further information about your rights, please contact the Data Protection Commissioner

Legal basis for processing

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; (GDPR Art 6(1)(b))

Processing is necessary for compliance with a legal obligation to which the controller is subject; (GDPR Art 6(1)(c))

Where processing requires clear consent, we ensure the data subject has given consent to the processing of his or her personal data for one or more specific purposes; (GDPR Art 6(1) (c))

Legitimate interest, data collected in the provision of the service is also used to improve the quality of services to customers; (GDPR Art 6(1)(f))

What Data Do We Collect?

Data protection law defines consent as: "Any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her".

Optional provision of personal data is not an option in booking a taxi service; it is a requirement of contract fulfilment. Providing the minimum personal data, necessary for service, is deemed as consent.

Where processing is based on consent, Lynk ensures that consent requests are transparent, using plain language. Pre-ticked, opt-out boxes are not used. Consent is always freely given (telephone, in writing – documented affirmative action, email, website, booking app). Evidence of all consent or request for service is retained.

Electronic methods of providing personal data and/or gaining consent (i.e. website or mobile app) are regularly reviewed to ensure that a compliant Privacy Notice is accessible, and that consent is clear.

Where consent is obtained through direct telephone call by an individual, we utilise scripts and/or computer systems, using predefined fields, which show the required data to be collected to fulfil the contract request. A record of each phone call is retained as evidence.

We ensure that withdrawing consent is as easy. Consent withdrawal requests are processed immediately and without detriment.

To expand and see the full Privacy Policy visit https://www.lynk.ie/legal/privacy-policy/